Illegitimi Non Carborundum!
Anything enclosed in brackets has been added to protect the innocent.
-----Original Message-----
From: (Dr. Cok) [mailto:(dr.cok@email.com)]
Sent: Friday, 24 February 2006 3:41 PM
To: padi-adm@padi.com.au
Subject: Replacement card
Hi,
I recently lost my wallet (because I was really, really drunk), containing my PADI card. I rang up to organize a replacement card, and was told the "processing fee" was $55. This is outrageous. To have my driver's licence replaced cost $17. I'm a student (a slight liberty with facts, as I haven't graduated just yet, but it's worth a shot) and can't afford to spend that sort of money on a tiny piece of plastic (because I also lost a lot of money in my wallet when I was really, really drunk). I'm willing to pay up to $20 for a replacement card, that should more than cover the associated costs.
Regards,
(Dr. Cok)
And the reply?
To (Dr. Cok)
Thanks for your email
Yes I just spoke with you regarding this
The fee is so much as this is what our department runs on to help service customers like yourself. This covers all processing, admin and postage
However as you have only just completed your course in 2004 I will issue
a card for you for $20 + GST = $22 (AUD)
Please forward on your payment details and we can use a photo on file to
process your card
You can contact us via phone or email
Thankyou
_________________________________________
(A helpful person)
Senior Research Administrator, Certifications
_________________________________________
P A D I A s i a P a c i f i c
The Way the World Learns to Dive(r)
Unit 3, 4 Skyline Place
Frenchs Forest NSW 2086
Australia
Direct: +61 2 9454 2862
Main: +61 2 9454 2888
Fax: +61 2 9454 2878
Visit PADI: padi.com
THIS DAY A VICTORY HAS BEEN WON AGAINST OUR OPPRESSORS